Effective Date: 11/1/2024

Peak Wine Solutions ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information through our SMS marketing services and 10DLC (10-Digit Long Code) campaigns. By interacting with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Such as your name, phone number, email address, and any other details you voluntarily provide. Automated Information: Including IP addresses, device information, and interaction data collected through cookies or other tracking technologies when you use our services.

2. How We Use Your Information

We use the information we collect to:

Send SMS messages related to our services, promotions, or transactional updates. Manage and improve our SMS campaigns. Comply with carrier regulations and industry standards for 10DLC registration. Protect against fraud and unauthorized access.

3. Data Sharing and Disclosure

We may share your information with:

Service Providers: Such as SMS delivery platforms (e.g., Twilio) for sending messages. Mobile Carriers: To comply with 10DLC registration requirements and ensure message deliverability. Legal and Regulatory Authorities: If required to comply with applicable laws, regulations, or legal processes. We do not sell or rent your personal information to third parties.

4. Your Rights and Choices

Opt-Out of Messages: You can opt out of SMS messages at any time by replying “STOP” to any message you receive. Access and Control Your Data: You may request access to or deletion of your personal information by contacting us at [email protected].

5. Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee the security of your data.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve our services and monitor campaign performance.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant updates by posting the revised policy on our website and updating the effective date above.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Phone: 707-454-6888

Terms and Conditions

When opting into our SMS campaigns, you agree to receive recurring automated promotional and transactional messages from Peak Wine Soltions. Message frequency may vary. Standard messaging and data rates may apply.